Auroz Cracks The UC ‘Code’ In New Tech Partnership
Supply specialist Auroz has set-up a new business partnership designed to help resellers discover a powerful ‘code’ to UC success – and ‘Clobba’ their rivals.
Auroz is introducing sophisticated UC monitoring tool, Clobba, from UK-based Code Software, into its expanding portfolio.
Clobba utilises a suite of six modules addressing management, reporting, recording, analytics and monitoring of the most popular UC and collaboration environments and associated elements. It features a dedicated device management solution, ClobbaDM which spearheads Auroz’s activities.
“Solutions such as Microsoft Teams, Skype for Business, Cisco CUCM, Amazon Chime and Amazon Connect are transforming the modern workplace enabling remote working and more efficient ways of collaborating,” says Ryan St John, Auroz Sales Manager. “With the complexities of these platforms comes the requirement for access to clear, concise information which is delivered by Clobba and its associated modules.”
Multiple UC platforms and associated elements can be monitored and managed with a single pane of glass reducing the need for an array of different software solutions, St John highlights.
“The use of unified communications monitoring tools and their associated statistics are now, more than ever, key elements to the successful adoption and service delivery of UC platforms.”
Clobba is a simple to use Unified communications monitoring software tool, enabling quick and easy access to relevant data. It delivers valuable business and technical insights into trends of user adoption, call quality, employee productivity, call costs and much more. The information is accessed through its reports, daily dashboards, and trend monitors. Other elements such as SBC’s, headsets, SIP trunks and DID ranges can also be monitored ensuring the highest levels of service delivery through robust UC data analytics.
“Auroz provides us with a great platform to expand our presence in the Australian market,” says Kieran Mullins Partner Business Director at Code Software.
“Code Software is a global provider of solutions designed to improve the user experience and provide insight into how companies are using their UC&C platforms. We partner with market leading UC technology vendors to ensure customers maximise their communications and deliver on their digital transformation strategies.
“Consequently, partnering with Auroz is a perfect fit, leveraging the joint vendor relationships we enjoy to enable users to capitalise on the blend of expertise our organisations bring. Code’s device management solution, ClobbaDM, is part of a broader suite of UC analytics products, designed to simplify but, at the same time, add more depth to the business data available to Auroz’s customers and prospects alike.”
Clobba is designed to improve call quality, effectively manage resources, reduce costs and deliver higher customer satisfaction. It also increases employee productivity and drives user adoption and better capacity planning.
It will be a welcome addition to a reseller’s armoury, St John concludes. “We are delighted to be adding this product to our expanding solutions-based portfolio. From the latest EPOS device management to legacy Plantronics equipment Clobba can help resellers and their customers gain the edge and deliver a competitive market advantage.”